Includes 365-Day Voice Mailbox Service, allowing callers leave a voice message to you when you can't answer a call, so you won’t miss important calls.
If you can’t answer a call immediately, your phone is switched off, or you’re out of coverage, incoming calls will be automatically forwarded to the voicemail box so callers can leave a voice message.
Service Features:
- 365-day validity for voicemail service
- Stores up to 10 voice messages
- Each message up to 2 minutes, stored for 72 hours
- Missed calls will be automatically routed to voicemail
- Listen via mobile or fixed-line phone
Activate & Set Up Voicemail:
- Dial *988 on your mobile phone and follow the voice prompts
- Setup steps include:
- Select language
- Set a PIN (1 to 10 digits, used for listening via fixed-line phone)
- Record a personal greeting
- Select SMS notification language (default: English)
Forward Calls to Voicemail:
- Dial on your mobile: **21*19<your mobile number>#
- To cancel call forwarding, dial: ##21#
- Or set call forwarding in your phone’s system settings
Listen to Voicemail:
- On mobile: dial *988
- On fixed-line phone: dial 9886 6622 and enter your PIN
Specifications:
| Service Type | Voice Mailbox |
| Validity | 365 days |
| Mailbox Capacity | Up to 10 voice messages |
| Max Message Length | Up to 2 minutes |
| Message Retention | 72 hours |
Notes:
- Each call forwarded to voicemail will be charged at the standard local call rate.
- Listening to voicemail may also incur call charges.
- This voicemail service is valid for 365 days and will end automatically upon expiry.
- Actual features may vary depending on network or device settings.

HK<香港>